Digital Services Are Non-Refundable
Advance payment confirms your order. Work completed cannot be refunded.
Refund Policy
Effective Date: June 29, 2025
Website: https://raitechnologys.com
Operated By: Rai Technology
At Rai Technology, we strive to provide top-quality digital services, including website development, lead generation, advertising campaigns, and digital growth solutions. We encourage you to read this Refund Policy carefully before purchasing any of our services.
1. No Refund on Digital Services
Due to the nature of digital services and the time invested in planning, strategy, and execution, we do not offer refunds on services already delivered or initiated, including but not limited to:
- Website Design or Development
- Facebook / Google Ad Campaigns
- Product Research & Listing
- CRM Setup & Training
- WhatsApp API or Automation Setup
- Domain/Hosting Purchases
Once the work has begun or services have been partially or fully delivered, no refund will be issued.
2. Advance Payment Policy
All services require advance payment, which confirms your order and initiates project setup. This payment is non-refundable once the work has started.
3. Exceptions – Eligible Refunds
Refunds may only be considered in the following rare cases:
- If we fail to deliver the agreed-upon service within 10 business days without valid communication or reason.
- If payment is made by mistake or in duplicate, and verified by our billing team.
To request a refund under these exceptions, please email: contact@raitechnology.com with proof of payment and reason for request.
4. Third-Party Tools & Integrations
We are not liable for delays, performance issues, or refund requests related to third-party platforms such as:
- Facebook / Meta Ads
- Google Ads
- Razorpay, PayPal, or other payment gateways
- WhatsApp API Providers
You must follow their individual refund policies for disputes.
5. Grievance Redressal
If you believe your case requires further review, please write to us at:
Email: contact@raitechnology.com
We will respond within 7 working days.
6. Policy Updates
We may update this Refund Policy from time to time. The latest version will always be available on our website with the updated effective date.
Contact Us
If you have any questions about this Refund Policy, please contact:
- Email: contact@raitechnology.com
- Phone: +91 89625 39147
- Address: MP Nagar, Bhopal, Madhya Pradesh 462011