We Protect Your Personal Data
How we collect, use, and secure your information in compliance with India's DPDP Act 2023.
Privacy Policy
Effective Date: June 29, 2025
Rai Technology ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase from raitechnologys.com.
1. Who We Are
- Company Name: Rai Technology
- Website: https://raitechnologys.com
- Contact Email: contact@raitechnology.com
2. What Information We Collect
We collect the following types of personal information:
- Order Information: Name, phone number, shipping address, email address, payment details (processed via secure payment gateways)
- Device Information: IP address, browser type, cookies, time zone, and device identifiers
- Support & Communications: Emails, WhatsApp messages, customer inquiries
- Marketing & Cookies: Data collected through Facebook Pixel, Google Analytics, and remarketing tools
3. How We Use Your Data
We use your data to:
- Process and fulfill orders
- Communicate with you (order updates, support)
- Send marketing messages (with your consent)
- Improve website performance and user experience
- Comply with legal obligations
4. Sharing Your Information
We only share your data with third parties under the following conditions:
- Logistics/Shipping Partners: For delivering your orders
- Payment Gateways: For processing payments securely (e.g., Razorpay, PayPal)
- Marketing Tools: Such as Meta (Facebook/Instagram) or Google Ads
- Legal Compliance: To respond to lawful requests by public authorities
5. How We Protect Your Data
We implement reasonable technical and organizational measures to safeguard your data, including:
- Secure Socket Layer (SSL) encryption
- Password protection and access control
- Secure server infrastructure
In the event of a data breach, we will notify you and authorities in accordance with applicable laws.
6. Data Retention
We retain your data only as long as necessary for fulfilling your orders and providing support, or as required by law. You may request deletion of your personal data at any time.
7. Your Rights (Under India's DPDP Act 2023)
You have the right to:
- Access your data
- Correct or update it
- Request deletion (Right to Erasure)
- Withdraw consent for marketing
- File a grievance if you believe your data is misused
To exercise your rights, email us at contact@raitechnology.com.
8. Cookies & Tracking
Our website uses cookies for:
- Website functionality
- Analytics (Google Analytics)
- Remarketing (Meta/Facebook Pixel)
You can manage or disable cookies through your browser settings.
9. Children's Privacy
We do not knowingly collect data from individuals under the age of 18. If we become aware of such data, we will delete it immediately.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting data.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Effective Date". Continued use of our website after such changes implies your acceptance.
12. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact:
- Email: contact@raitechnology.com
- Phone: +91 89625 39147
- Address: MP Nagar, Bhopal, Madhya Pradesh 462011